Moat

We'll be back soon

We're launching a new, improved website, making it quicker and easier for you to find the information you need. Our website is down while we complete this work, and will be available again shortly - thank you for your patience.

In the meantime, you can still manage your account online: Go to MyMoat

Or you can contact us by phone or email.

By phone:

  • 0300 323 0011 (General enquiries)
  • 01233 647 396 (Ashford Borough Council tenants at Stanhope only)

By email:

  • customer@moat.co.uk (General enquiries)
  • stanhopecustomer@moat.co.uk (Stanhope customers only)
  • asb@moat.co.uk (To report anti-social behaviour)